To make life better for the people in our community by
providing specialist advice, support and access to justice.
Our Core Values
Basic needs come first.
Everyone should have access to justice.
No person or child at risk of harm.
Unconditional Positive Regard
How do we do it?
We provide a fast, affordable support to people when they need it.
We use a network of specialists to find the right advice for our client’s circumstances.
We use our knowledge and skill to provide real hands on practical and emotional support.
We provide a Mckenzie Friend Service to people who go to court without representation.
Why do we do it?
People in crisis need real support. Day to day life can be overwhelming if their basic needs like having somewhere to live and food to eat are not being met or if they feel that they or their children are at risk of harm.
Many people cannot afford the services of a Solicitor and civil legal aid is no longer available for cases involving divorce, child custody, clinical negligence, welfare, employment, immigration, housing, debt except in special circumstances. This has left vulnerable people unable to get the advice and representation they need.
What is a CIC
A CIC is a special type of company which is designed for social enterprises who want to use their profits and assets for the public good. It exists to benefit the community rather than shareholders and is regulated by the office of the CIC Regulator. It can also be known as a “Not for Profit” yet our ultimate plan is to make a profit and use those profits to benefit the community.
Helping Families & Businesses
Current participant of Lloyds Bank Social Entrepreneurs Programme
What’s Your Problem Torbay
What’s your problem was set up to make the lives of people in Torbay easier. We offer confidential, affordable help and support with any problem, big or small and our main goal is to solve the problem so that your quality of life is improved.